GIO Customer Alert: You are Covered for Flood
Sydney, Australia (PRWEB) March 14, 2012
With rain still lashing many parts of south east Australia, Insurer GIO is reassuring affected customers they are covered for flood and urging them to make a claim as soon as they can.
GIO spokesperson Duncan Bone said: “Safety must come first, but we urge any customers who’ve been affected to contact our 24 claims line as soon as they are able.”
GIO home and contents insurance has included automatic storm and flood cover as a standard since 2008.
Widespread areas of New South Wales have now formally been declared as a catastrophe by the Insurance Council of Australia, and GIO is part of a taskforce to help communities receive assistance as soon as possible.
“Our specially equipped customer response team are on standby and we have assessors on the road,” Mr Bone said.
GIO also advises there are also a number steps people can take to when starting the cleanup or making an insurance claim, including:
Safety first – contact emergency services where necessary to confirm it is safe to re-enter your home – never walk or drive through flood water.
Call your insurer to lodge a claim as soon as possible – GIO can be reached 24 hours a day on 13 14 46. No forms need to be filled out.
Try to dry and ventilate the property if damaged by water, as best you can, to help limit mould growth.
Do not attempt to reconnect electricity to your home – this must be done by a licensed electrician, contact your electricity provider.
Document damage by taking photos (if possible).
Make a list of damaged items, and group together smaller items food and clothes into bundles, such as “clothes from dresser.”
Removing damaged carpet swiftly can help protect your home from further damage – it does not need to be kept as proof, but do keep a small sample so it can be matched.
Take notes recording serial numbers, the make and model of electrical appliances, brands of furniture and other relevant information where possible.
GIO General Ltd offers and issues a range of different types of home insurance that allow you to enjoy flexibility, optional covers and discounts. You can relax in knowing that if the unexpected happens to your home, we’ll help take care of your insurance for you and help things get back on track sooner. Policy conditions apply. For more information please read the relevant Product Disclosure Statement at GIO website call us for a copy on 13 10 10.
©Copyright 1997-
, Vocus PRW Holdings, LLC.
Vocus, PRWeb, and Publicity Wire are trademarks or registered trademarks of Vocus, Inc. or Vocus PRW Holdings, LLC.